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Description
britax novo car seat Britax | Willow S Infant Car SeatRide with peace of mind with the Britax Willow(TM) S Infant Car Seat. This rear facing car seat includes the Alpine travel car seat base for added convenience. First ride jitters? Gone. The Willow S is a rear facing car seat with ClickTight(R) technology so you know it can be installed securely on the first ride and beyond. This 5 point harness car seat features a RightSize(TM) system that provides adjustment points at the hips, shoulders and between
Ride with peace of mind with the Britax Willow(TM) S Infant Car Seat. This rear facing car seat includes the Alpine travel car seat base for added convenience. First ride jitters? Gone. The Willow S is a rear facing car seat with ClickTight(R) technology so you know it can be installed securely on the first ride and beyond. This 5 point harness car seat features a RightSize(TM) system that provides adjustment points at the hips, shoulders and between the legs.
- CLICKTIGHT(R) INDICATOR: Helps provide a visual guide while installing the base • ROOM TO GROW: Willow(TM) S infant car seat, rear-facing only; 4 to 30 lbs
- LIGHTWEIGHT & EASY TO CARRY: Move this car seat and base from car to stroller in a snap
- WASHER AND DRYER-FRIENDLY: SafeWash(R) fabrics mean no more hand washing or waiting for the car seat cover and stroller insert to air-dry. Just quick and easy cleanup, so you can keep moving
- NATURALLY FLAME-RETARDANT FABRICS: This baby car seat features naturally flame-retardant fabrics that are safe to wash and dry
- INFANT INSERT PILLOW: This rear facing car seat is designed to provide a more comfortable and customized fit for newborns under 11 lbs
- SAFECELL(TM) TECHNOLOGY: Designed to help manage energy and minimize force transferred to baby
- REBOUNDREDUCE(R) STABILITY BAR: Alpine infant car seat base helps minimize movement in a crash; carry handle provides stability when used in the upright position
- PLUSH HARNESS PADDING: Travel car seat with an extra layer of cushioning helps prevent skin irritation and keep your child comfortable
- EASY FIND AND RECLINE: This car seat features level indicators and spring-assist recline that make it easy to find the correct installation angle for your vehicle
- SPACESAVER(TM) DESIGN: Slim outside, spacious inside; this infant car seat frees up backseat space while giving your child plenty of room for the ride
Specifications
- Product Weight (Car Seat Only) 9.2 lbs
- Seat Back Compartment Height 21"
- Harness Slot Heights 5.5" / 7.5" / 9.5" / 11.5"
- Buckle Strap Depths 2.25" / 5.5"
- Product Weight (Base Only) 10.2 lbs
- Seat Area Depth/Width 12" / 9.5"
- Shoulder Width 10"
- Expires 6 years
- Warranty 1 year
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.0 ★★★★★
Based on 17 reviews
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Product Reviews
★★★★★ 5
Quick and easy
My water kettle just stopped working after a year. Once I boxed up and returned the kettle, Asurion refunded my account.
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Reviewed in the United States on May 8, 2026
★★★★★ 5
Easy peasy
Good communication. Easy to file a claim. Received my refund as soon as the product was mailed.
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Reviewed in the United States on May 21, 2026
★★★★★ 4
Its good to have for electronics and kitchen items
I get the Insurance for certain Electronics and kitchen items.
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Reviewed in the United States on April 17, 2026
★★★★★ 5
Worth the money.
Quick and easy claim process. My refund was processed the same day that I shipped back the product.
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Reviewed in the United States on April 13, 2026
★★★★★ 1
All Gotchas, Gimmicks, and Grief
My husband broke the item in question, which was a Chemex coffee maker made of nothing but glass. It shattered full of coffee, so like a normal human he cleaned up the dangerous mess and threw it away. I put in a claim, and it said that I had to ship back the product. Believing that the Asurion process was as simple as stated, and reading the agreement that does mention that sometimes they'll require shipment of the item, but that they will review cases and use reasonable judgment, I contacted their chat, explaining that the requirement that I mail them a wet pile of shards of glass soaked in coffee (and a little bit of blood) was unsafe and unreasonable. I don't even know how I could do that in a way that would be safe for the people opening the packaging, or even to take it to the store. The shards of glass might puncture any plastic, and the wetness would soak through, plus there's the biohazard issue. Seems silly for a $47 product replacement to me. I figured any human would understand.
First chat associate closed my case without even responding to me. I had to reopen it.
The second one told me, "Yes, that is how your warranty works" as an answer to my "Hello, the last chat closed without me talking to anyone." I tried to explain the situation, and was told "If you call the hotline, maybe they'll help you."
I call the hotline. The first person tells me tough, I have to mail it. I say it was thrown away. He says "AHA then it's lost! Your warranty doesn't cover lost things!" I say no, it's not lost, it was disposed of properly as shards of glass should be. I finally ask can I speak to someone else or a supervisor. He lies and says yes. I sit on hold for 20 minutes, never any wait time or any sort of indicator of when someone will talk to me. The phone call quality finally gets very horribly staticky, so I hang up and try again.
Hallelujah, I get a decent human being who immediately says, "Oh, no, that's not reasonable! That is an unsafe thing to have to mail. I'll send it to the override department who should approve this because it's obvious that's not a normal thing to expect."
Today I get an email that says:
We can't approve your claim.
We reviewed your NO SUPPORTING MANUFACTURER COFFEE MAKER claim.
The product in your claim is not covered by your plan.
As a result, we're unable to approve your claim.
Nothing about the requirement to mail a biohazard, just the item isn't covered even though the item is absolutely covered.
While I understand that loss prevention is important, this is a very small potatoes return and it isn't like I made this up. It would be easy to make me happy. I'm sure it has cost them more money to deny it than they would have lost covering the Chemex. I've bought multiple of their product replacement policies before. I never will again. They didn't offer for me to send a picture or anything. They just wasted hours of my time and sent a clearly AI-based answer, rather than treating me like a valuable customer.
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Reviewed in the United States on February 28, 2024