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4.4 ★★★★★
Based on 28 reviews
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Product Reviews
★★★★★ 4
Fast and easy but I dont trust the process to be fully automated.
The process was very smooth and fairly quick. The only challenge I had was that the CLAIM status showed complete but I had to manually go look up the status. There was no email or notification it was closed. After manually checking the status, I called customer support and they said since I called in, they would process the payout. I wonder if I didnt call in if they would have processed it? Also, the phone rep said they would issue me a amazon egift card but then the next day I received a email saying they mailed out the payout. Very poor communication but so far the process was easy and fast.
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Reviewed in the United States on April 1, 2026
★★★★★ 5
Excellent Warranty Coverage – Fast, Fair, and Hassle-Free
I purchased the ASURION 3-Year Portable Electronic Accident Protection Plan ($500–$599.99) for an Android 13 8.8” touchscreen stereo installed in my BMW (CCC system). After about two years of normal use, the Android stereo stopped working completely.
I filed a claim through Asurion’s website, and the process was straightforward. Initially, Asurion asked me to remove the unit and prepare it for return, advising that they would email me a prepaid shipping label. I de-installed the stereo from my car and packed it up as instructed.
After two days passed without receiving the shipping label, I was about to follow up—when I received an email notifying me that Asurion had issued a full refund of $459.00. I did not have to ship the unit back.
That level of service exceeded my expectations. The claim was handled quickly, communication was clear, and the resolution was fair and hassle-free.
I purchase an Asurion protection plan with every high-dollar item I buy on Amazon. I’ve had to file a three claims over the years, and each time the experience has reinforced that this coverage is well worth the cost. When something fails outside the manufacturer’s warranty, it’s a relief knowing Asurion stands behind the product.
Highly recommended for expensive electronics.
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Reviewed in the United States on January 3, 2026
★★★★★ 5
PROTECTION WITH ABSOLUTE EMPATHY & RESPECT
Had an issue with a product I purchased over a year ago along with an Asurion protection plan. Thank God I chose this extended plan. I was waiting for a return ticket you get it repaired and Asurion sent me a full refund. I am so grateful for Asurion and I encourage everyone to get these plans and get the added protection on products NOT made as they once were. We as buyers are terribly taken advantage of with the garbage sent to us that we pay very very high costs of. Asurion has NEVER failed me and the customer service reps are extraordinary and kind and very very respectful.
Thank you to you all at Asurion,
Johnny A.
Cheers...
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Reviewed in the United States on December 25, 2025
★★★★★ 5
Works
works
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Reviewed in the United States on April 20, 2026
★★★★★ 5
Great Warranty company ! Easy to place claim 👍👍👍
This has been a great warranty company for my music needs ! Fast repairs ! and easy claims no jumping and red tape crap. 👍👍👍👍
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Reviewed in the United States on July 13, 2025